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Unable to create Acronis Survival Kit

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I'm using Acronis True Image 2021 on a Dell XPS15 running Windows 10.  I am backing up to a USB 3.0 1TB Standard Hard Drive.
It prompts me to create an Acronis Survival Kit which I have tried to do.  Yet when I do it it says "An Error occurred while creating media.  Failed to unhide the bootable partition."
How can I resolve this?

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Mark, my first question is: are you running ATI 2021 from an Administrator account? This is needed to perform many of the operations of the application, including changing partition properties.

There is a new MVP Assistant log viewer tool that has now been made available by Acronis via the Community Tools page.. 

Try using the above tool to review the Media Builder logs to see if these will offer more information on why the survival kit creation is hitting problems.

If you have any third-party security applications installed / active (antivirus, anti-malware etc) then you may also need to whitelist the Acronis applications to those so that activities are not being blocked.

See the following KB documents related to this aspect:

KB 36429: Acronis Software: exclude program folders and executables from antivirus and other security programs

KB 46430: Acronis Software: Making Acronis Products Compatible with Antivirus Software