Failed Windows XP cloning

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I tried to clone a 250 GB SATA hard drive with dualbot setup (Windows XP & Windows Server 2008) to a 500 GB SATA hard drive but the process somehow failed because booting Windows XP stalled just before login prompt appeared. Booting into Windows Server 2008 worked fine.

Finding similar posts on the net is quite hard but these two are pretty close:

http://forums.overclockers.com.au/showthread.php?t=519832
http://www.freebsddiary.org/disk-cloning.php (see the picture at the bottom of that page, it is the same situation here).

I then made a *.tib image of the C: partition from the source 250 GB drive and restored that to the destination 500 GB drive again. That didn't help, but then I noticed there was a "MBR + track 0" also available for restore in the *.tib file, so I restored that as well and that seems to have fixed it. Booting into Windows XP then worked. Isn't that strange. I didn't know MBR/track 0 can have an effect on something that is happening in the MIDDLE of a boot already in progress. I would really like to know what caused XP to hang right there.

I used Acronis True Image Echo Enterprise Server 9.5 and Acronis True Image Home 2010 while the second URL I provided above mentiones Acronis True Image 8.0 so it seems this "issue" has been around for a while and none of the Acronis products can make a working clone, at least not of my system.

So why didn't the clone mode do it right ? What was causing WinXP to freeze just before the login prompt appeared ? Who/what is to blame ?

jeu 15/07/2010 - 01:46
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Hello swiwer,

Welcome to our Forum and thank you for posting. I will definitely help you with this.

The MBR was not the cause of the initial problem after cloning, because if there was a problem with the master boot record you would not be able to reach the Windows login screen at all.

At the moment, it is difficult to determine the exact cause of the issue without additional information or logs. The best way to proceed would be to submit a support request and I am confident that our Support team will be able to resolve this.

Please let me know if you have additional questions.

Thank you.

lun 19/07/2010 - 09:11
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Well, as I said, I did resolve the problem by restoring the MBR+track 0 from the tib file to the destination disk and that fixed it, regardless of whether MBR has anything to do with it or not, as you mentioned. Fact is, WinXP booted fine and showed the login screen after I restored MBR+track 0. I'm as puzzled as you are. But that was from a tib. The pure clone operation failed every time with old True Image Enterprise Server 9.5 and new True Image Home 2010. I never tried it with Backup & Restore though.

As it is, I will not require any special support at the moment for this issue. Maybe sometime in the future, if I ever need to clone an XP system again.

mer 21/07/2010 - 19:15