2011 Plus Build 6857 will not install
I installed the full version update first, then tried to install the Plus Pack update, and it errors out. I ran the installer again and it claimed it was installed so I tried the repair option which completed successfully. However, when I open Acronis it still says there is an update to the Plus Pack available. Thinking there might be a problem with the package, I re-downloaded it. Then I ran the installer again, chose remove, rebooted and once again tried to install and received the same error message. I've attached screenshots of the errors.
| Fichier attaché | Taille |
|---|---|
| acronis_error.jpg | 48.22 Ko |
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Hello all,
Thank you for posting and thank you for your help Pat.
Sean, let me assist you with this issue please.
Could you get back to me with the following logs please:
2. .msi log.
I will be able to take a look at them and let you know why the installation fails.
Please let me know if you have additional questions.
Thank you.
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