2011 Upgrade Ser. No. Does Not Work?!
Hi -- I followed the e-mail link for the $9.99 upgrade, paid for it, downloaded the file (on my office machine), transferred it to my flashdrive and brought it home to my computer (where the previous 2010 version is installed), ran the install program, and started the program up to enter my serial number.
I cut and pasted the entire number from the receipt e-mail into the serial number entry window, and the program says it is an invalid number. Of course, this happens on a night that I didn't get home until 10 mins after support shutdown for the evening.
Suggestions, please?

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Where there is $9.99 upgrade? Quite reasonable price for True Image upgrade! Or is it typo? I got email that offer $29.99 upgrade.
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Yamenko,
That offer is for people who have purchased a discounted version of TI2010 in the past 30 days.
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Ok, thanks for info.
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