2012 Device is Busy with External Drive Backup

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Latest build, 6131, booting off a usb stick, 2012 returns a "The Device is Busy" when trying to back up a Linux system. 0x40010. Pressing OK then reboots the system. Parameters used in creating the stick are acpi=off and noapic

It will create a backup of the same hardware fine if it's Win XP that it is backing up, and it will restore to this hardware either Win XP or a Liinux system (that was created on Acronis 2011 just fine).

Obviously, I can use 2011 but want to know if there is a fix available.

ven 24/02/2012 - 19:34
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I had the same trouble today with Acronis 2012 when booting off a DVD and attempting to backup a Linux only computer to an NTFS USB drive. I selected the "ignore" option, but it looked like that just hung the process since nothing happened for an hour. (There's about 170 GB of data on the disk.)

ven 20/07/2012 - 00:51
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Hello Richard and Robert,

Thank you for posting your issue by using Arconis Bootable Media.

Please check if these steps help you to solve your issue:

  • Can you please download the latest boot ISO from your account and test, if the problem still exists?
  • Try to run it as a DVD instead of USB stick.
  • Use disk backup method.
  • Is your Linux System a normal machine or a NAS? For backing up NAS devices, please follow this article from our Knowledge Base.

If you need additional help, please let me know.

Thank you.
lun 23/07/2012 - 07:55
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Hi Guys,

Was this issue resolved? I'm having the same problem when backing up a linux system with 2x HDD (using a pen drive). I choose my drives to back-up, hit proceed but a message box appears informing me that the device is busy.

I've also selected a different destination drive but i still get the same message.

any ideas?

mer 26/09/2012 - 12:08
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It is a software regression:
TI 2012 Build 7133 fails with "Device busy", but TI 2012 Build 5545 works!

Setup:
Linux PC, but the relevant partition is FAT32.
External Backup HDD is connected via USB 2.0

Can you please download an older build from Acronis and confirm that the older build works for you, too?

dim 24/02/2013 - 16:33