3-user deal question

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New here, though I was at Wilders 2-3 years ago :) and learned much from GroverH guides. Acronis has been working great for me. Flawless.

I have v10 on one computer, v11 on another, a messy affair.
I just saw a promotion email about 3 licences for a very good price.
I'd like to have the same version on both computers, and perhaps give a third licence to a relative since I only use 2 separate licences. Can I reuse those 2 licences? Or is this deal just for new users? I am not even sure how to ask the question or how to plan.

v10 is my main one, and I have to make sure that anything I do will be ok in whatever I do in the future.

I looked for some contact info and failed to find a way to ask this of Acronis by email perhaps.

dim 20/03/2011 - 02:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello 256egd,

Thank you for posting. I will definitely help you.

If you are referring to Acronis True Image 2011 Home Family Pack you will be provided with 3 new licenses for Acronis True Image 2011 Home. You can use one license on one computer for as long as you like, but only on this specific computer. Please check our licensing policy for more details.

If you need additional assistance you can always contact our pre-sales chat support line, please check this article for instructions.

Please let me know if you have additional questions.

Thank you.

mar 22/03/2011 - 11:08
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Contributions: 13
Commentaires: 52

Thanks.
I know it's one license per computer and I obide by that rule.
But with the current 2 licenses I have, I'm exploring the options of unifying the version, and perhaps picking up a 3rd license. I will try the links you suggested.

mer 23/03/2011 - 02:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
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Commentaires: 52

It's hopeless.
I'm going in circles.
I saw the movies.
I've read every freaking link provided.
No help.
Once again I got email about a good deal on 3 products (I have 2 licences now)
No way to communicate with anybody and ask few simple questions about the sale and about migration.
No email addresses for help anywhere inspite of the fuzzy movie instructions.

Terrific application.

Horrendous support.
Even for a potential sale where a bit of advice is needed.
Shame on you, Acronis.

mer 30/03/2011 - 03:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello 256egd,

Thank you for your comments and sharing your concerns with us.

According to the License Policy, the license can be reused only in case the source machine will be no longer in use.

We're sorry for the inconvenience you've faced with support on Forum. Unfortunately Forum is not a support channel, but a community, and for the specific questions please contact our Support Team directly as instructed here.

Should you have any issues with contacting support - let us know, we will be glad to help.

Thank you.

mer 30/03/2011 - 14:07