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80yrs old & trying to fathom it all out ! !

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I have 3 challenge's, 1 problem & 2 questions
Challenge 1 is my age -I'm still using an abacus ! - and still reckon that binary code 0001100001 still adds up to 3?
Challenge 2 is that I live in a very remote area of Northern Australia commonly known as the "Out Back" - nearest shop/ neighbor about 300 miles and Computer Whiz 900 miles away.
Challenge 3 is that communication is spasmodic to say the least (even with a Sat Phone)
My problem is that several months ago my computer crashed and I have just received it back to be advised that my "Hard Drive" ??? had crashed (Thought that had happened to me years ago?)
The computer arrived back accompanied by a Seagate backup hard drive with the suggestion that I should use Acronis as the back up program. I have purchased all the Add Ons and run the program.
Question 1 - How do I know it has worked ? ?
Question 2 - I need to make sure that not only my files have been saved but the programs I use as well.?
Is there someone out there that might take the time to explain in very simple terms
Happy New year
(PS It is actually 11:56pm 31st December as I post this)

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Chris,

I'm currently living in SE QLD.

The first question I have to you is, what type of backup image did you do? A complete disk image or one of the other options?

If you made either a complete disk image or a partitions image, all your files, folders and OS will be contained in the image. If you made a files and folders backup (unlikely as that isn't the default setting), you would only have as it says files and folders.

Assuming disk or partition image has been made you have two options to ensure you have made what you hope to have made :) . The first is that only disk and partition imaes can be 'mounted', if you click on the utilities tab within True Image or right click on the tib file you will see an option to 'mount' the image. It will then ask you to assign a drive letter, though it will offer you one by default. Once mounted the image behaves like an extra hard drive in your system, except you can't add any files to it by default. You can then see that it contains all the contents of your C:\ partition. If i won't mount, it probably isn't a disk image. Your other option is to double click on the tib file and it will open up and allow you to 'explore' it, much like Windows Explorer does, again you will see the contents of your physical disk. If it isn't layed out similar to your actual drive then you probably haven't made a complete disk or partition image.

If you are using Windows 7 there is a tool called 'Snipping Tool' this will allow you to easily make some screen shots of what you are looking at, posting them here would help to know if you have made a complete disk image (which is what you need). If you are using Windows XP it is a little more complicated, but with True Image open and showing the item of interest, press the Windows button + Print Screen, the open up Windows Paint, select Paste, select Save As and change the file type from BMP to JPG or PNG, save it and then post that here.

You could also save the True Image log file and attach it here, as that will show what task was run.

Make sure you make a recovery CD /USB stick, using the Acronis Media Builder tool (utilities menu) and that you test that the recovery media can boot your PC and see all your hard drives.