Access Denied - Nonstop Backup
Hello,
I have the product Acronis True Image Home 2012 and I want to use the nonstop backup feature.
I run the latest version of ATIH 2012 Build 6154 on windows 7 64 bit.
I tried now several times to let run the nonstop backup in combination with my nas wd my book live 3 TB and have after some days troubles to access the backup data.
After I have configured nonstop backup to run it works create a full backup.
I can browse the backup through ATIH 2012 by clicking on the nonstop backup name.
Now, after some days I see that the nonstop backup is running but I have no access to browse or clean any data from the backup.
I use the german language version of the program, so I will tell the error messages in german and english, don´t know exactly how the right error messages are in english because of it.
This message appear after clicking Cleaning... (Bereinigung...)
Access denied (Zugriff auf die Datei verweigert)
with the
Event-Code: 0x00640069+0x0064023C+0x0064028A+0x00040014+0x0000FFF0+0x800704C3
Or
after clicking on the backup name inside of ATIH 2012 a new window open with the message "Access denied" inside.
I have deleted the nonstop backup several times with older builds and tried it again and again but nothing helped.
By the way, inside of the nonstop backup configuration dialog I changed the name mybooklive to the ip-address of the device because I have read something about a better behaviour of ATIH with ip-addresses instead of names.
I have tried both ways with the same result.
Best regards
Killerjoe
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Thank you for your helpful answer!
After disconnecting my shares to the wd my live book nas and a restart of my computer the nonstop backup work like expected.
But I wish me that this problem will be fixed in the next build of ATIH 2012!
It makes no sense to me that I need to disconnect all shares to my nas to let nonstop backup run without problems.
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