Acronis 2011-2012 Cannot connect to update server

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Software I have installed states that I am using Acronis True Image Home 2011, build 5105. Full version 9999999 days to go. Installed on Windows 7. I am unable to perform the automatic update because I cannot connect to the update server. I researched the knowledge base and found that I should try downloading the update file manually and install it. In doing so I found that the version I have a license for is 2012. I downloaded the recommended update file suggested ATIH2012_7133_EN-US.EXE. Upon running the program I am informed that I already have the latest update installed! Yet I cannot perform a backup because the program keeps trying to update.

Where do I go from here?

sam 03/11/2012 - 23:18
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mvp

Do you have the Plus Pack installed? (look under Plus Pack for Acronis in the list of the programs intalled in the control panel)

dim 04/11/2012 - 00:33
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Tried installing the plus pack and still received the same response, that I already have the latest version installed, even though I don't. Think I will just resort to the traditional method of backup. Copy and paste my personal files and then reinstall everything. At least that has never failed me and doesn't cost anything, except a lot of time.

dim 04/11/2012 - 01:14