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Acronis 2011 Restoring a Raid Hard Drive System?

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I have Acronis 2011 Windows 7 with a dual hard drive Raid system. I had a crash and tried to restore my system from my external drive. I could not get past the "Initialize" message in Acronis when trying to restore from my backup image. Does Acronis not work with a Raid system running two harddrives in tandem? Does Acronis 2013 work with a Raid system configuration?

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The Acronis Linux based Rescue Media has limited support for RAID volumes. Hardware or BIOS based RAID drives are supported only if the Linux based Rescue Media has support for the specific controller.

When booted to the 2011 Rescue Media, if True Image sees your RAID as a single volume (1 disk) you should be able to restore with no problems. If your RAID shows up as two or more volumes when booted to the Rescue Media, or is not recognized correctly (invalid size,etc.), or not at all, you will not be able to restore properly.

You could sign up for the True Image 2013 trial and register your trial serial number on your Acronis account, and then download the 2013 trial Rescue Media ISO and create a Rescue CD/DVD to test if the newer Rescue Media supports your RAID correctly. If so, you could restore using it. Installing the 2013 trial is not necessary to do this.

If the 2013 Rescue Media does not recognize your RAID properly, you would need to purchase 2013 and the 2013 Plus Pack to be able to create WinPE (Windows based) bootable Rescue Media than can support your particular RAID configuration.
Additional drivers can be added to the WinPE Rescue Media, but not to the standard Linux based Rescue media (even 2013).

James