Aller au contenu principal

Acronis and Synology

Thread needs solution

Hi everyone,

I'm using Acronis TI 2013, and Synology DS1010+, DSM 4.1 - 2661. Now, I can't make a backup to thatsNAS, when verifying the BU, i always get the message that the BU is corrupted. I found elsewhere in the forum that there where problems with DSM 3.2. Is there anyone who has the same, and is there a solution?

Thanks,
Zwozwedra

0 Users found this helpful

If you are still wihtin your 30 day support time, I suggest raising a support ticket, so that this problem gets escalated on the Acronis radar.

Hello everyone,

zwozwedra, thank you for your post and thank you Colin for provided information.

zwozwedra, you can contact our Support Team by purchasing a PPI license. If the problem turns out to be a known issue in the software we will refund the PPI. In addition we do not charge for recovery issues. Please take a look at this sticky post for a list of our support options. 

If you have any additional questions , please let me know

Thank you