Acronis changed the date of my backup set and created a new version

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Suddenly I have two version of incremental file backups. The original one and one created spontaneously today.

The new one ran automatically while I was at lunch, and I came back to find the number of versions and last backup date has changed has changed on my original backup set. To whit, it used to read "Versions: 5 (last: 3/30/2012) and now it reads "Versions: 4 (last: 3/19/2012)

Can someone help me understand what is going one?

lun 02/04/2012 - 19:48
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Hello Joe,

Welcome to our Forum, we're glad to greet you here.

We've never received any reports on such issue. Could you please provide us with the screenshot of the issue, and Acronis Info from the problem machine? 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

mer 04/04/2012 - 11:24
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Thanks Yana
Here you are. It happened again over the weekend. Acronis started a new backup file; now it is back to 1 version created today. If it helps, I unplugged from the external hard drive where my backups are, took my laptop home over the weekend, and then connected to the external hard drive again this morning, with the attached results.

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lun 09/04/2012 - 18:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Joe,

Thank you very much for the update and I appreciate the attached diagnostic information.

I will forward your post to our Testing Lab so that we can replicate this issue in our environment.

We are very sorry for any inconvenience, but unfortunately it is not clear at the moment what causes this issue.

Please let us know if you have additional questions.

Thank you.

mar 10/04/2012 - 07:14
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Joe,
I've seen behavior similar to this previously. Did you make any changes to your task while the system was disconnected from the media you store your back ups to? Also, do you have quotas or have you set clean ups to delete back ups in old chains after a specified period of time?

mar 10/04/2012 - 07:32
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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No quotas or clean-ups set (I'm using an Incremental scheme.)

The only thing I can think of is I tried the online storage option a couple of weeks ago but cancelled it. Other than that, I don't think I made any changes to the task while disconnected from the storage media -- but anything is possible.

mar 10/04/2012 - 23:33
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have exactly the same issue with my incremental backups. Since I am running TI2012 the backups are getting duplicated periodically. I am using quotas and clean ups, but the clean up is not running and I don´t think that this is a quota/clean up problem. The next annoyance is that I have to delete my complete backup task, delete the backup files on the HDD and reimport the backup task and start my backing-up new. Deleting of this duplicated task is not possible, it´s taking days before TI quits the action. The previous versions of TI didn´t show this behaviour.
Nice to see that Acronis didn´t hear about similar problems...like ever... If you find a solution please mail me, otherwise I´m thinking about to move to a different piece of software

ven 04/05/2012 - 09:45