Acronis does not detect Hard drives automatically!
Hi Acronis Forum,
I have got a huge problem. Acronis does not recognize my USB hard disks automatically. We have two hard drives from the same manufacturer and the same model.
I switch the hard disk every day, that every second backup is safed to another hdd.
When the first backup is completed, the first disk is removed from the pc and the second disk will be pluged in on the next day.
Here starts the problem. The second disk will not be detected by acronis. The hdd gets the same drive letter , as it is stated in Acronis. But Acronis does not recognize the disk and can not start the backup to it.
If we now plugin the first hard drive againit will also no longer be detected by acronis.
So the job must be re-created. After installing Acronis for the first time, it has worked for about a year. Since three weeks now it wont work.
Has anyone an idea how i can solve this problem?
Bye Melissa Bachmaier


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Steve, I think it's the same in 2017 by design as well. However, if your drive changes letters (the same drive), that is supposed to work now. So, the hardware setup for the backup must remain the same, but if you set it up with D: and Windows assigns it E: because D: is already in use (say by a USB flash drive), then Acronis is supposed to be able to continue the existing backup to the E: drive since it has the same UUID (being it's the same physical disk that the backup was originally selected during the backup configuration).
http://www.acronis.com/en-us/support/updates/changes.html?p=38886
- The application now works correctly if a drive letter changes (available on Windows only).
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What you have suggested was also my idea, if nothing else would help.
I will now set it up so that each hard drive will get its own job.
thank you for your help, steve.
bye Melissa
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