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Acronis does not load at all in my system

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Hi all,

I have this custom computer that I would like to create an image for. I have used Acronis True Home until now but this time it wont even load. It basically sits on that black screen loading and the activity LED on the CD drive doesnt even blink!

The message that stays on the screen is:
"Loading Acronis" or something like that. No error codes, no messages.

Has anyone experienced something like this? What would the solution be?

Thank you in advance for any help.

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What do you mean "this time?" you mean you tried it on new hardware and the BootCD won't load. This is probably a hardware driver issue -- the bootCD loads up linux and then ATI and it's probably getting hung at the start.

Try the alternative bootcd iso download available in your downloads section of Aconis.com -- after you login and assuming of course you have registered your serial number.

If that doesn't work, you probably need a yet diff bootCD and you'll need to colledct some info for Tech so they can try to put together the right combo for you.

Hi Scott,

"This time" meant with this system. I used it before with different computers w/o any problems. I am looking for the iso in Acronis website now.

Thank you for your input.

Leo.

Hi Scott,

The bootCD worked out great.

Thank you for your suggestion. I didnt try this earlier because we even used the 2011 version of Acronis and it didnt workout. I guess they hide the good stuff on their website!

Thanks again!

glad you're back in buisness.

There are a few plusses and minusses to using the diff bootcds. Basically, you use whichever one works for you. which for most folks is the one you build with the ATI you install on windows -- but for some setups, like your newest one, the other comes in handy.