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Acronis Home 2010 issues with System 7 64 bit

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I have a new computer (HP Elite) running System 7 (64bit ver) and Acronis is causing nothing but headaches for me. I have read some post where they have said to install SnapAPI Build 503; Now Acronis will NOT start. The issues I experenced are:
Interenet Explorer shutting down
cannot start other programs while Acronis Helper running
System slow down yet CPU usage very low
and so on.

I just bought this and if thiscannot be resolved to my satifaction I want a full refund. What files do you need to review my issues?

Stan

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What build of TI are you using? 7046 is the latest. Sounds like you have software or a driver conflicting with TI 2010. What security/utility apps are you using. I'd be looking for any program that installs a filter driver as the most likely cause aka security apps, disk utilities etc. The only way to prove what the problem is would be to disable or uninstall each program/filter driver/driver one at a time until you find the one causing the conflict.
You need to decide if you want to invest the time. If not get a refund.

Hello,

WonderWrench, thanks for the assistance.

Stan, we'll do our best to help you to resolve the issue.

However, could you please clarify, what issues you have exactly? Please also let us know the build number of Acronis True Image (you can find it in Help -> About section).

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Build 7046
When Acronis Helper is running in the back ground I have issues with other programs
Internet Exporer stutting down or freezing
Programs will not start
yet CPU usage is only 5%
Running Bit Defender as security
I remover Acronis and my problems went away
Reinstalled and they come back, mind you it is not all the time
Bought less then 2 weeks ago and if issue not resolved I want a refund. What files do you need uploaded?

Hello Stan,

Thank you for the clarification.

Could you please do the following in order to help us to investigate the issue and provide you with a solution?

Please collect AcronisInfo tool output as described at this KB article and submit a support request attaching the gathered information.

We are looking forward to hearing back from you at your earliest convenience.

Thank you for the cooperation and please accept our profound apologies for the difficulties you have experienced.

Thank you.

Hello Stan,

Thank you for the information, I've replied you via Private Message.

Please let us know if you have any questions.

Thank you.