Acronis True Image 11 Home compatibility with Windows 7
Hi,
I've already searched Acronis web site and forum, but found no official statement about the compatibility of Acronis True Image 11 Home with Windows 7 (I found some info on True Image 10, though). Maybe this is just a matter of different naming of the product.
Is Acronis True Image 11 Home supported with Windows 7 (Ultimate 64bit), if yes are there any restrictions?
Thanks!
Update:
Finally found an entry that seems to answer my question:
http://forum.acronis.com/forum/5076
Al Kepmtor,
Although he is trying to be helpful, Dmitry is not being 100% forthcoming about the Acronis products that support Windows 7.
A quick search of this forum will show you that there is a HUGE number of people running Windows 7 that are having major issues with Acronis True Image Home 2010. I can tell you that I recently purchased this product and I am running Windows 7 Ultimate x64. Whenever I try to create a new backup image, my system hangs.
A quick Google search will show you that this problem is extremely widespread with this product and Windows 7.
Just thought you should know so you can make an informed decision before you purchase...
I'm with Russel on this one! Thankfully mine will make a backup to my NAS, sadly it will not do so in an automated fashion. I have yet to try and restore so fingers crossed that it actually IS backing up when I remember to do so manually. I had ZERO issues with 2K9 on Vista 64 but 2010 on Win7 64 has proven to be less reliable. It insists on authentication to my server when no such authentication is required - and promptly fails. I backed up my Vista 64 box tonight to the SAME server, same share with no such issue. Not having automation is a real PITA for backups, insisting on authentication is truly silly. Works fine manually, works not at all automatically. Last I was able to find it my thread had ZERO responses from support, I'm digging for it now and noticed this thread. Buyer beware!
P.S. Having just bought 2K9 not all that long ago it was pretty aggravating to have to buy 2K10. Gone are the days when I could run a product for a year plus before having to upgrade it seems.
I am running Acronis 11 under Windows 7 Proo 64 bit. It works some of the time.
My problems are caused by User Account Control. Scheduled tasks always fail with permissions failure unless I first run up Acronis as a desk top job and go through the UAC pain.
If I do this, then scheduled tasks run OK until I next reboot.
You guys are right. We need an answer from Acronis. Dmitry's reply was way back in April.
cheers, Jim
I too have experienced great aggravation trying to use Acronis with Windows 7. I purchased it when I was running Vista and backed up my system prior to creating a fresh Windows 7 64 bit installation.
I have been unable to make Acronis True Image 2010 run even once successfully on my new installation. It completely freezes up my system every time I try to use it; the only out is holding down the power button.
I've gone two cycles of tech support with many suggested fixes, including deleting and reinstalling True Image 2010, setting services COM+ Event System Service and COM+ System Application Service, Distributed Link Tracking Client Service and Distributed Transaction Coordinator Service and Windows Installer Service to start automatically. I've also gone through deleting all temporary files in %temp% and temp and then reinstalling. All to no avail.
Once again, I am requesting further tech support. I will post the results or lack thereof to this forum and to Amazon.
on Boxing Day I tried setting a password for my backups. Since then every one of my scheduled tasks has run successfully.
It seems that Acronis True Image Home 11 works fine under Windows 7, if you don't have a blank password.
I haven't tried a restore yet though!
I'm running TI 2010 on a win7x64 machine. The first two times I ran it all went well. After about 6 weeks I went to run another backup (I only use this to backup my boot drive, data is backed up online). Well, it's a no go. Tried twice today and both times completely bricked my system. The only option was a hard reboot and with a RAID drive that also entails a volume verification. Very annoying and I'll be contacting support and I'll post here if I get results.
I have been running true image 11 on my Win7 64 bit version since day one it runs every time on schedule every day. Only thing I haven't tried yet is to re install from the image, not too worried on that score yet as I also back up my documents separately as they are and not as an image. Will be trying out the image once I can afford a new hard drive. I have a user account on my PC and create the image on another computer running XP home that has a separate drive purely for images.
True Image Home never ran successfully on my Win 7 Pro 64 bit installation. Acronis gave me a refund after I tried several rounds of tech support.
So, how does one upgrade from True Image Work Station (with Universal Restore, build 8,076) which works with Windows XP over to Windows 7 - Home Premium?
Per the nil response from Acronis to the above inquiries, is it now time to try Norton Ghost?
I just installed my copy of TI 11 in Win 7 and so far fingers crossed it backs up every day, have not had chance to try a restore yet though
Gary,
"TI 11 in Win 7"? Hmm... all I see at Acronis.com is TI 2010, what am I missing?
Since my only Windows 7 machine is a very new HP Laptop (and as a home user thinking that I wanted to avoid bloated software aimed at 'enterprise solutions') I've just attempted the "special for Notebooks" version of True Image. Oops, what a waste of time! After it wouldn't install it turned out this 'vaporware' product is compatible with only a minor list of Laptop CPu's...
Finding this out required me calling Acronis (781-222-0920) for talking to some guy in India (VERY heavy accent). With his guidance I navigated to the deep corners of the acronis.com website and was finally able to engage in a 'product support chat'. He was pushing for TI 2010 but I insisted in voiding my purchase until I decide on my next step - Including exploration of Norton's Ghost.
PS - Hello Acronis "product support"... is anybody paying attention to this dialog?
Yeah I bought just over a year ago and don't qualify for a free upgrade as I bought it before the 30 period that gives the upgrade for free. You could try drive image xml as it's free
I just installed my copy of TI 11 in Win 7 and so far fingers crossed it backs up every day, have not had chance to try a restore yet though
Why are you waiting? A disaster is no time to find out if something is working or not. Every image I make, once a week, I restore a spare hard drive and use it for awhile. Don't like surprises.
TI-11 works well with my WIN 7 Pro set up. Had problems initially setting up permissions/credentials but now it works on schedule with no errors. Backup and verify of 20GB in about 30 minutes.
I have three WIN7 machines in peer to peer arrangement and have completed bare metal restores on each machine. Success!
So I don't understand why Acronis deems TI-11 incompatible with WIN 7.
Regarding Windows 7 and TI 11. I am currently running 64-bit Windows 7, and find that TI 11 works just fine. Although I have not used the Try & Decide functions, the backup and recovery functions, as well as the mounting and unmounting of images work just fine. I posted the following on another thread:
It works on my machine, an Asus M4A785TD-EV0 with two non-raid SATA drives. I have the latest bios installed, the latest chipset drivers, and the latest Nvidia graphics driver, as well as the updated TI 11. The drives are pretty much standard Samsung and Maxtor SATA drives, as I said, they're in non-RAID mode.
Quote from Ilya: Moreover, the module that is responsible for mounting and exploring images also is not compatible with Windows 7, so you won't be able to mount images or see its contents.
Uh, if that is so, why was I just able to mount, view, and dismount an incremental backup that I made with the updated TI 11 on this machine? Perhaps the update file for TI 11 allows mounting and exploring of images under 64-bit systems. Whatever the reason, it works, I am happy to report. TI 2010 refuses to work at all on this system, except to create images that can't be restored.