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Acronis True Image Home 2012 is not starting!!pls HELP

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i have a big problem with Acronis true image home 2012(german version).Is not starting , i mean i starting but is just showing the menu and then by itself is closing in 1 sec.i do not understand , i have used others versions of acronis without a problem .
Few days ago i installed acronis true image home 2012 (english version) without a problem but now ...
It's a clean install not upgrade and as OS is windows xp sp3.
If someone had experienced something like that can tell me what i should do?
Thank You

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Either resotre disk to a prior version or unintall and reinstall but before you do be sure to use msconfig to avoid and conflicts while uninstalling/installing. Also turn off any security software. See if the problem persists, in mst cases it won't.

IF it does, use msconfg again to disable all non-microsoft services and all astart up except ati items. If prob doesn't persist, the prob is a conflict with one of the services or startup -- it's trial and error to find which one.
If not, you should problem contact Chat.