Acronis True Image Home all versions not compatible with Intel X79 Chipset running Raid 0
Is there any timeline as to when support for this chipset will be introduced for the bootable media? Bootable linux media sees the disks just fine if in ahci or ide mode but not Raid. Thought for sure that the beta 2013 would have solved the problem but it didn't. Just to clarify, the problem is not in running a backup on a running machine that's in raid 0, it's with the bootable media. Bootable media sees my dual ssd raid 0 setup as 2 drives.
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Hello Billy and shadowsports,
Thank you for your posts and your help shadowsports,
Billy, this issue has been resolved in the latest beta version which is not currently available to public. If you are experiencing a recovery issue, please contact our Support team so that we can help you with resolving it. Per our support policy, we do not charge for support if it is a recovery issue.
Please let me know if you have additional questions.
Thank you.
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У меня к сожалению тоже большая проблема крайне нестабильной работы ATH Update2 на MB Gigabyte X79-UD3. Программа очень нестабильно создает резервные копии или создает поврежденные копии, хотя ранее на MB Gigabyte Z68-UD3 программа работала вполне стабильно. К моему большому сожалению в техподдержке мне отказано. Что делать с нерабочей, по существу, программой? Help me!!!
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Hello Sergey,
Thank you for your post and welcome to the Forum.
According to the case notes we offered you to purchase a pay-per-incident support number so that we can assist you with resolving the issue.
You can find more information about our support policy in our Customer's handbook.
We are very sorry for the issue that you experienced. The post was initially started because Acronis True Image 2012 Home bootable media failed to detect specific hardware in X-79 chipsets. According to the case, you experienced backup failures. It is possible the backups are corrupted. Could you please take a look at the following article that helps resolve backup corruption issues.
Please let us know if you have additional questions.
Thank you.
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Hi all,
do you know if with last edition (2013) the problem is solved? I need to backup a PC and explode the image on raid volume with Intel Chipset X79.
Many Thanks,
Manlio
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