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Acronis will not back up to network drive.

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I have a network drive (an unraid server) which I was using for backups with Acronis True Image 2010. It worked fine. The drive doesn't require credentials to access. I have the drive mapped to a drive letter in Windows 7 Pro.

With Acronis True Image Home 2013 build 6154, it will not back up to the drive, as it keeps asking for credentials. It will not allow a blank username or a blank password. If I put in some bogus data, it accepts the connection, and yet will refuse to back up, saying the device is unavailable. Which doesn't make sense, because from True Image itself, I can browse into the folders on those network drives and see all the files.

Any idea what's wrong? I'm hoping when I uninstalled 2010 it kept my backup settings so I can go back to something that works if not.

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So just an update, I was able to coerce it into backing up simply by placing the backup files in the root of the drive. It wouldn't allow a sub-directory. So this seems to just be some weird bug?

When using ATI with a network drive, use a UNC path to your NAS device for a backup destination, not a typical friendly "mapped" drive. e.g.
\\192.168.2.25\My Backups\

It should also be possible to use a UNC path that includes server name rather than IP, such as
\\server1\My Backups\

I'm running version 6514. I do not see where I could put a UNC path, all I see is a drop down menu of all my mapped drives... and there's a browse option

Also, the program keeps crashing on me, I'm going through and tested everything that the software says it can do and all I seem to accomplish is getting it to crash.

Type the path in the field beside the Browse button.

There's no field next to the browse button, I think we are looking at different versions or something.

This is what I"m seeing...

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Sorry, I don't have it in front of me. There is for sure a place to type a path. What if you start with "Browse"... ?

I found it... If you type the UNC in the "File Name" field it will follow the path, then you name the backup.

Then you choose the files you want to backup, but it won't let me do that... and it crashes

Windows 7 tells me that TrueImageLauncher is incompatible

Holy crap, I got it to work. Don't ask me how, it just started working. I'm going to run more tests and see how they go. We are looking for a local backup solution for our small business clients. I've used Acronis in the past on my home network and had no issues with it. This 2013 version is giving me troubles though.