After Windows-7 update ESU Acronis True Image 2014 stopped working...
Hi,
After receiving the latest windows7 updates Acronis True Image 2014 backup is not starting anymore. Worked fine for years before latest update !
AppError on msvcr80.dll
The dll is NOT corrupt and loads fine in dependency walker.
dll is registered (regsvr32.exe).
D:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6229_none_d089f796442de10e\MSVCR80.dll is present.
mfc /scannow no errors
chkdsk /f no errors
Error log :
Log Name: Application Source: Application Error Date: Wed 11 08 21 16:39:55 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: msi-wind Description: Faulting application name: TrueImage.exe, version: 17.0.0.6673, time stamp: 0x52f0fb16 Faulting module name: MSVCR80.dll, version: 8.0.50727.6229, time stamp: 0x4ec352ab Exception code: 0x40000015 Fault offset: 0x000046b4 Faulting process id: 0xdc0 Faulting application start time: 0x01d78ebebb889a5c Faulting application path: D:\Program Files\Acronis\TrueImageHome\TrueImage.exe Faulting module path: D:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6229_none_d089f796442de10e\MSVCR80.dll Report Id: fe5848c7-fab1-11eb-97a0-002185e078e3 > 1000 2 100 0x80000000000000 828141 Application msi-wind TrueImage.exe 17.0.0.6673 52f0fb16 MSVCR80.dll 8.0.50727.6229 4ec352ab 40000015 000046b4 dc0 01d78ebebb889a5c D:\Program Files\Acronis\TrueImageHome\TrueImage.exe D:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6229_none_d089f796442de10e\MSVCR80.dll fe5848c7-fab1-11eb-97a0-002185e078e3
registry data:
6EBBD7F2CBE8C5940914647A274F3E11 >msvcr80.dll\Microsoft.VC80.CRT,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"
Why does windows7 suddenly rejects this dll ?


- Se connecter pour poster des commentaires

Thanks your reply Steve...
A repair install didn't do anything for this kind of error !
Turned out to be a problem with Windows .NET ESU update for 32bit as I suspected.
The update prevents the microsoft c++ runtime dll's (see error) of executing correctly (crash!) allthough they are loaded.
Difficult to pin-down this one, but nothing to do with TIH.
Cheers
- Se connecter pour poster des commentaires