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An alternative Program please

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Hi folks.
Looking for a recommendation for another program.
This thing never works (including the older versions). Had it work twice in about 30 goes. & even when it did; it then said I didn't have permissions to open the 'users' section of my files - but the original has no permissions set.
Nest time its a 1722 error; then it tells me you cant fit 931gig onto an external reformatted 2TB drive; or its some other corruption error.
It's one thing to get it back-up; its another to be able to open the back-up.
Is there anything out there that just clones the hard drive to an external hard drive - end of story??
It shouldn't be this hard - something out there must work.

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http://www.easeus.com/

Check out the ToDo Workstation 8.3 Product is pretty solid. Does a WinPE recovery disc for you. Does all the downloading, and configures it for you. Couldn't be easier.

You can try Macrium Reflect as well.