ATI 2010 - Failed to find file/Wake from Hibernatrion

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Greetings ... my first post!

Regarding ATI 2010:

Today I noticed that last night's scheduled task ended with the message "Completed with Errors". Research indicates that it could not find a folder that I had deleted. Hmmmm. Also it did not appear to write a tib file. Two questions:

1. Is this telling me that I have to edit my task when I delete an item that is in a backup?

2. Shouldn't "Completed with Errors" really say "Aborted with Errors"? "Completed" implies that just that file or folder was skipped. Perhaps I am missing something here.

So, I went in to edit the task and the folder was no longer listed in the backup. Hmmm number 2. So I started it manually and it worked fine.

Any feedback on this would be appreciated.

A separate point and this is just my opinion:

When I was in the trial period I noticed that the software would not wake the disk drives from hibernation and research on these forums indicates that the user (as in "me") has to add an entry to the task scheduler. I understand all that but even itty bitty "Nero Back It Up" will do that for you. I'm amazed, really amazed at this glaring hole in this software.

I bought ATI 2010 anyway because it is a workable solution for my Window 7 x64 workstation but in all honesty, and as someone that writes software for a living, my faith in the Windows 7 logo program is a tad shaken.

Paul

sam 02/01/2010 - 22:14
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Hello Paul, welcome to the forum!

Let me answer your questions regarding issue you experience.

1. Is this telling me that I have to edit my task when I delete an item that is in a backup?

No, the task should be edited only if the destination folder was removed, because backup will point to non-existing place in this case.

2. Shouldn't "Completed with Errors" really say "Aborted with Errors"? "Completed" implies that just that file or folder was skipped. Perhaps I am missing something here.

Actually, backup may complete fine even if some error occur (for example, product may fail to backup some file which is in use, but it will continue with the whole process).

If I take a look on operations log, I could give you the detailed information about cause. Could you please check the log and provide me with the exact text of the error message?

When I was in the trial period I noticed that the software would not wake the disk drives from hibernation and research on these forums indicates that the user (as in "me") has to add an entry to the task scheduler. I understand all that but even itty bitty "Nero Back It Up" will do that for you. I'm amazed, really amazed at this glaring hole in this software.

I bought ATI 2010 anyway because it is a workable solution for my Window 7 x64 workstation but in all honesty, and as someone that writes software for a living, my faith in the Windows 7 logo program is a tad shaken.

Yes, I agree. We have one issue when the product does not start during hibernation mode. There was a workaround when customers used Windows Scheduler to wake up the system and start the task with Acronis scheduler.

Acronis scheduler won't wake the computer from standby but the Windows embedded scheduler will. Therefore you can use the below instructions in order to execute tasks on schedule on a computer that you need to wake up from standby to run the task.

Please create a task with Windows Scheduler and call Acronis True Image Service using a command line like below where you fill in the path and filename of appropriate Acronis True Image Script file in place of the [bracketed portion]:

"`C:\ProgramData\Acronis\TrueImage\TrueImageService.exe" /script:"[drive:path\scriptname.tis]"

Acronis True Image Script files for scheduled backups are stored in C:\Programdata\Acronis\TrueImage\Scripts and have the extension "tis". To make sure that the necessary script will be selected you can edit it with Acronis True Image Home and then identify it by modification date and time stamp.

I'd like to make sure all your queries regarding Acronis products are resolved.
Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Thank you.

jeu 28/01/2010 - 09:06
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Is it still true that TIH 2010 latest release cant wake windows 7 from its scheduler? If so, is that something that Acronis is going to fix?

ven 07/05/2010 - 23:18
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Wake-up from e.g. Suspend-to-Disk to run an Acronis-Task...

Hi,

is it the simplest and practicablest way to solve the wake-up-problem?

I think: no. At first, in my Environment (Windows 7 (German) / ATI2010) the path to ‘TrueImageService.exe’ is ‘C:\Program Files\Common Files\Acronis’. ;-)

Second, I think, it is simpler to handle all Acronis-Tasks inside TIH2010. In this case, e.g. to wake-up the Computer from Suspend-to-Disk, you need a Windows Task to start up the computer without any reference to an Acronis-Task only (possible the Acronis-Task names will change). When the Windows task starts the computer, the Acronis-Task will execute automatically.

Example: Look at startup time from your Acronis task. Create a Windows task, User account undepended, with the same Time-/Trigger-parameter (but round about 5 minutes earlier), e.g. a Message windows as an action and as condition ‘reactivate the Computer to run a Task’. Ready.
When your Acronis-Task is defined daily at 8:00 pm then the Windows Task reactivates the Computer from e.g. ‘Suspend-to-Disk’ at 7:55 pm every day and the Acronis-Task starts at 8:00 pm. To save energy the last Acronis task then can shutdown the computer.

jeu 15/07/2010 - 08:40