ATI 2015 Hnags when trying to back up - used to work
I am a new ATI 2015 user (was a Ghost user..l.) from about a month ago. I installed the software and set it up to run weekly backups - and it worked fine. Several days ago, when I tried to open ATI, I got a rectangular frame on the desktop, but it was empty. I could move it around and even click in the upper right hand area to close - but it showed nothing. After trying several times a re-booting, the problem remained. I tried to uninstall it using the ATI uninstall, but it got a box stating ATI 2015 was not installed. I used Revo Uninstaller to uninstall, rebooted, then reinstalled. I installed build 6525 from your site.
Now, I can open ATI, but when I try to backup my C drive, it hangs at about 20-25%(jpg attached). I have tried this twice. I then tried to generate a system report, but got the same empty rectangle on the screen (jpg attached)
I would appreciate any suggestions as what to try next. I am running a Dell E521, Vista Home Premium, 4gb ram, ATI Radeon HD 5450.
Thanx
Fichier attaché | Taille |
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acronis_error.jpg | 76.86 Ko |
acronis_error_2.jpg | 51.81 Ko |


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Thank you for the quick and helpful reply! I followed the thread and uninstalled 3 Windows Updates and now the ATI2015 works again. I will have to selectively re-install these 1 at a time to see which one is the culprit.
end/SAS
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