Aller au contenu principal

ATIH 2010 BLUE SCREEN

Thread needs solution

Hello, I purchase this week true image 2010 build 6053.I install it on my computer with windows7 pro 64 bit.
When I want to do backup of my disk, PC freeze or reboot or blue screen with error 124.
I read forum discussion and I install SnapAPI.503 but the probleme is same...A lot of people says build 5055 work fine.Can you tell how to download this version or what solution to this problem.

Thank for your answear

0 Users found this helpful

Daniel,

What is the error code shown when you get the BSOD? Where do you see the '124' ?

Normally a BSOD gives an error code like:

stop 0x0000007e (0x00000012, 0x00000044, 0x00000000, 0x00000001)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

If you can post this, we might be able to narrow down what is causing the problem.

Are you using the RC or released version of W7?

To download TI 5055, go to your account, change the version number in your browsers URL panel from 6053 to 5055.

However, as you've installed a different version of SNAPAPI, you really need to uninstall everything relating to True Image before trying to install an earlier version, otherwise you might end up with a bigger mess than you started with.

hy bodgy,
thanks for your quick answear.
I try to download ATI 2010 build 5055 changing version number in my browsers URL but I only have" page not found error 404"....I try to obtain BSOD to give you...

thanks for alls

ok my PC is out. windows 7-64 is out after blue screen. I return to atih 2009. I regret my purchase of ATIH2010 that run enought.
I can't download ATIH vers 5055 because page not found error 404....

I like acronis true image but i regret what happening to my Pc because version of ATIH 2010 is not good.it's fail.

if somebody have a solution, how to download vers 5055 that run fine...

thanks

daniel duran wrote:
ok my PC is out. windows 7-64 is out after blue screen.I reinstall window 7-64 and alls software. I return to atih 2009. I regret my purchase of ATIH2010 .
I can't download ATIH vers 5055 because page not found error 404....

I like acronis true image but i regret what happening to my Pc because version of ATIH 2010 is not good.it's fail.

if somebody have a solution, how to download vers 5055 that run fine...

thanks