ATIH 2012 - peek error and server not available

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I have not had a good backup online in two weeks and support from Acronis is expired. Log says "failed to peed datat from SSL connection", and it retries and then finally fails. I try to go to the Acronis backup site and delete my backup and start over thinking I may have a bad data base. I get a "storage server is not available" error and now I dead in the water with no help unless I pay for it. Bad news!!! Has anyone got any ideas.. Mike

mar 10/04/2012 - 23:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Michael,

Welcome to our Forum, we're glad to greet you here.

First of all I would like to mention that we do provide technical support for Online backup during the entire period of subscription. Please check this thread for the step-by-step instructions on how to contact support.

In this Manager's post you can find the details on the issue, and instructions on how to proceed with the investigation.

This issue is important for us, and we need to have all the information stored in one place. So please refer to the thread dedicated to the issue for future questions, and comments.

Thank you.

mer 11/04/2012 - 11:56