Aller au contenu principal

ATIH2012 stays loading the backup sets

Thread needs solution

When launching ATIH2012, it stays "Loading" the backup sets.
When I stop the "Acronis Scheduler2 Service", then the backup sets are immediatly loaded.

But I have to restart the Scheduler2 Service, to be able to launch a backup.

Do you some idea why the loading operation hangs up ?

This works fine with ATIH2010.

0 Users found this helpful

Seems the service is hanging but why is unclear. Maybe an Acronis tech will see your post -- meanwhile, I'd suggest several things.

Do a repair (start the installer and choose repair) - I'd do this without nonmicrosoft services running and with all startup programs disabled. You can use msconfig to do this relativley easily.

IF that doens't help, then collect info report and contact Tech.