ATIH2012 Try and Decide RE-boots Computer

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ATIH2012 Try and Decide problem, reboots computer.

My wife's computer is having trouble running "Acronics True Image Home 2012"
this is replacing version 2011 whitch was running perfectly. She has a Dell
Inspiron 530 with Windows Vista operating system, She dosn't use it too often
and up until we installed version 2012 have never had a problem.
The problem is with "Try and decide" when we try to run it, it starts out
telling to wait a few minutes then after about 1 minute it reboots the
computer without warning, anything she has open is lost. When it is finished
re-booting the computer takes a long time to finish starting up again,
sometimes "Try and Decide" is loaded and sometimes not, usually when
re-booting has finished there appears a POP UP BOX from Microsoft with a
message about Windows having an Unexpected shutdown and asking us to
send them the information so they can check it out.I bought two licenses for
this program and the other one is on my computer, A Dell Inspiron 545 With
Windows 7 operating system, it's working OK.
On my wife's computer I have run a repair on it twice, reinstall it twice
over the installed one and finally uninstalled it completely and did a
new install, nothing worked still re booting when try running Try and Decide.
Can you help me?

rrmcd

Thank you
****************************************************************************
Here is the information requested by Microsoft.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000046
BCP2: 83308EBB
BCP3: 8C5EEC10
BCP4: 8C5EE940
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini022512-01.dmp
C:\Users\Bob\AppData\Local\Temp\WER-97048-0.sysdata.xml
C:\Users\Bob\AppData\Local\Temp\WERBA87.tmp.version.txt

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sam 25/02/2012 - 14:38
0 Users found this helpful
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Beginner
Contributions: 1
Commentaires: 1

No Comments not even from Acronis, well here is how I fixed it:
Was using ATIH 1012 Build 6131 uninstalled and reinstalled twice, still causing computer to reboot.
Uploaded and installed build 6154, No change still causing Re-Boot .
Uninstalled ATIH 1012 completely, computer settled down, NO problems.
Finally Re-Installed ATIH 2011, BINGO! everything settled down, Try & Decide working great, Computer likewise.
So Much for paying good money to go backwords, Acronis, watch your currently good reputation, I AM.

mer 07/03/2012 - 22:15