Auto clean up is deleting wrong BU files!

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 6
Commentaires: 4

OMG!

This AM I had a list of email notifications that my varied BUs completed and were verified, but one failed.

When I went to the varied network drives to see what the issue was I noted that ALL of the verified completed BU files had been deleted. Note step 15 & 16 the clean up deleted non related BUs for two other BUs located in different directories.

I have blindly been seeing the Email messages that all BUs completed successfully and not worried.

Now I realize Acronis was deleting the BUs so that NONE existed!
In spite of email messages indication all was fine.

I have used Acronis for > 10 years but now with issues with connections to NAS I may be forced to move to another software.

If anyone has any clue how/why this is now happening I would appreciate an answer before I move to an entirely new BU software. Using the latest build of Acronis 2014.

See below.

Information 9/2/2014 6:02:17 AM Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2 Information 9/2/2014 6:02:17 AM Operation Tbirdmail started manually.
3 Information 9/2/2014 6:02:17 AM Operation description: Stage Description.
4 Information 9/2/2014 6:02:29 AM Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
5 Information 9/2/2014 6:02:29 AM Priority changed to High.
6 Warning 9/2/2014 6:02:29 AM The initial full backup version is not accessible at the moment.
7 Warning 9/2/2014 6:02:29 AM The specified file does not exist.
8 Warning 9/2/2014 6:02:29 AM The system cannot find the file specified
9 Information 9/2/2014 6:02:29 AM Create Backup Archive From: C:\Bruce\Tbirdmail\
To file: "Tbirdmail2014-09-02_full_b66_s1_v1.tib" Compression: Normal Exclude: System files
10 Information 9/2/2014 6:02:30 AM Writing full version to file: Tbirdmail2014-09-02_full_b66_s1_v1.tib
11 Information 9/2/2014 6:11:53 AM The following backups have been successfully created: "\\BU-DATA\Bruce\Email\Tbirdmail2014-09-02_full_b66_s1_v1.tib"
12 Information 9/2/2014 6:11:53 AM Validate Backup Archive Location: "\\BU-DATA\Bruce\Email\Tbirdmail2014-09-02_full_b66_s1_v1.tib"
13 Information 9/2/2014 6:17:40 AM Consolidate Backup Archive Location: "\\BU-DATA\Bruce\Email\Tbirdmail2014-09-02_full_b66_s1_v1.tib" Destination: "\\BU-DATA\Bruce\Email\Tbirdmail2014-09-02_full_b66_s1_v1_2240A693-9C56-4E37-80EC-343FFD9D4A2D.tib"
14 Information 9/2/2014 6:17:40 AM Consolidate Backup Archive Location: "\\BU-DATA\Bruce\Email\Tbirdmail2014-09-02_full_b66_s1_v1.tib" Destination: "\\BU-DATA\Bruce\Email\Tbirdmail2014-09-02_full_b66_s1_v1_2240A693-9C56-4E37-80EC-343FFD9D4A2D.tib"
15 Information 9/2/2014 6:17:41 AM Deleting backup file with path \\BUFFALO\Neobat-G\Photo2014BU\2014BU_Photo2014-09-020404_full_b16_s1_v1.tib.
16 Information 9/2/2014 6:17:42 AM Deleting backup file with path \\BU-DATA\Bruce\ADMS_BU\Master_ADMS_V7-6x2014-09-02_full_b44_s1_v1.tib.
17 Information 9/2/2014 6:17:43 AM Operation has succeeded.

mar 02/09/2014 - 12:46
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 6
Commentaires: 4

After paying for the $20 support it was determined that the previous build 6673 had somehow had the cache files corrupted.
The "clean up" rules section and the credential logins of cache had both somehow become corrupted.
No explanation offered as to how or why.

The fix was a complete uninstall of Acronis and a new build 6688 installation and re-registration.

Seems to be working now.

Very alarming when notifications form one BU task was successful and then the next BU task deleted it!

I had tried a maintenance repair install but that had not solved the issue.

mer 03/09/2014 - 14:24