Backs up to wrong file

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Version Home 2011 Update 3 Build 6942
Last week tried to do run a backup and it couldn't find the file. Looked in location and the whole series of Differential backup files gone! I had done a backup and after, changed the settings to a different number of differential versions to keep, then quit the program. Now it can't find the script and I couldn't delete the backup entry from the list. Had to restart Home 2011 and then I could delete.

Created a new backup and called it Mybackup1. Ran a backup.

Today I look in backup location and no Mybackup1 .tib files. What tha... So I try the backup and it runs. Look in location and still no Mybackup.tib files. But! A much older backup of about a year ago that was automatically named OS_(C) now has files with new dates of this backup and last backup.

I recheck the settings of Mybackup1 job and it has Mybackup1 as the filename to use but it is using OS_(C) as the filename.

I try to open the location for backup job OS_(C) and it says the path is not valid or file OS_CC)4.tib does not exist. Probably because Mybackup1 has taken over the files for OS_(C)*.tib and deleted the files and Mybackup1 hasn't gotten that far in versions to make OS_CC)4.tib.

Why is this so buggy and unreliable?

ven 31/08/2012 - 13:52
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Robert,

Although the product supports it, it is not a good idea to edit a backup task and change the following core settings: backup name, scheme, location, retention rules.

It is not because that makes the product crash, but depending on the case above, it can lead to serious confusion at restore time or when the user manages/clean up the files.

Also, never change manually a TIB backup file location or name.

The reason is that ATI uses an internal database to store where TIB files are created, but there is no mechanism to edit/update this database.

In your case, delete your existing backup tasks, uninstall ATI, reboot and reinstall. This will reinitialize the internal database that ATI uses to track backups.

ven 31/08/2012 - 15:43
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