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Backup Email Outlook 2007 with windows 7

Thread needs solution

good morning,
i have buy the Acronis true Image Home 2011 last month, now i can do a backup my email in MS outlook 2007.
i launch the programm, i have selected backup of electronic mail and i have configure the all.
now i press the backup button and the time increase before is 5minutes after 3/4 hours and after is blocked all.
WHY?

I try is external HDD that a different partition into the pc.

best regards.

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Cristian,

Make sure you are using the latest version of ATI 2011 (build 6696). Many issues have been fixed in the email backup function.

i see version of the my Italian ATI 2011 it's (Build 6597), i press the button for check the update,but I have the latest version, according to him.
where can I download the 6696 built? of italian version?
I tried to look in my acconunt Acronis but does not give me the new version.

i'm install english version build 6696 but the problem is the same. now i reinstall the italian version.
can you help me?

Cristian,

Unfortunately, you best chance is to contact Customer Support.

A workaround is to use a file backup to backup your .PST files and your .OST files if you have any. Also, you could simply image the whole disk with a disk and partition backup.

The file backup will not back up your email account settings, but the files containing your emails will be backed up.