Backup Error Message TI 2010
I received the following email notification. Can anyone tell me what caused the error and how to correct it?
Subject: Acronis True Image Home Notification from end-lz09qko1uny
1 Error 6/1/2010 12:17:36 PM No such script '8F631B78-B4F7-44A9-A265-9EDA48AF0820'.
2 Warning 6/1/2010 12:17:36 PM Failed to process pair script:8F631B78-B4F7-44A9-A265-9EDA48AF0820.
3 Error 6/1/2010 12:17:36 PM Operation has completed with errors.
There are multiple users some Admin and some Limited. I want to have the backup run automatically by the Limited users without them knowing the Admin password. How do I do this?
Hello Morton,
To be able to run Acronis tasks current user should have at least Backup Operator rights, so you need to add those limited users to Backup Operators group:
- Click Start ->Run;
- Type in compmgmt.msc and hit Enter;
- In the Computer Management window click Local Users and Groups -> Users;
- Right-click the user under which you are trying to run the task and select Properties. Click the Member Of tab. The Backup Operators group should be in the Member of list;
Please let me know if you need any further assistance.
Thank you.
I don't have such a section. See screenshot attached.
Hello Morton,
It seems that your using a Home version of Windows. In such environment there are no such features. Acronis True Image is designed to run tasks only with Administrator and Backup Operator privileges, so it won't run under limited user.
There's only one possible workaround: start Acronis True Image as Admininistrator (being logged under a general user), create a scheduled tasks and use Administrator credentials.
Thank you.
Please tell me specifically how to "create a scheduled tasks and use Administrator credentials". I am using a Home Premium version of Vista. Also, I have a computer running Windows XP Professional and set up a Backup Operator section for a limited user but I still get error messages running TI Home 2010. Sorry so late in getting back to you but I was away for 2 weeks.
Hello Morton,
To create a task with administrator credential you need to simply use Administators' login and password when you're scheduling a task.
If the issue still persists, please collect AcronisInfo tool output and submit a request to support.
We are looking forward to hearing back from you at your earliest convenience.
Thank you.