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Backup errors

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Hello,

I am a novice regarding problems, but do know how to use the software. Unfortunately, I regularly get errors like the following and then just start over. Can anyone suggest a solution?

I am doing incremental backups with a setting to keep the last 7 backups before redoing a full backup automatically. The following is one of the errors I get:

Failed to clone backup. Either the backup is corrupted or unable to write data.
Specified file does not exist. (0x40011)
function = WriteFileNoCache
Tag = 0x7CEB2CDC9FB1216B;
The system cannot find the file specified (0xFFF0)
code = 80070002
Tag = 0xBD28FDBD64EDB8A6

I come back to my computer after a while and have a system tray icon saying windows write failed and then an Acronis icon as well.

Any help would be apreciated.

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A little more info would help.

Which version and build of TrueImageHome are you using?
Which version of Windows?

Location of Backup storage disk (internal or external, etc)
What is the actual name of the backup file being created?
Is this a backup just of files or is this a "disk & partition" backup?

Is this a new problems or has it worked in the past?

10 build 4942
XPSP3
external
daily backup
just files
sometimes works, sometimes doesn't, no apparent rime or reason