Backup fails after a few succesfull operations - error code 10

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Doing an image backup with a task on an external HDD runs between 3-4 times without any problems. Then the same task fails short after initialization with error code 10: "System cannot find path". I haven't changed anything.

How to solve this issue?

TI Home 2009 (latest build), XP

jeu 02/12/2010 - 08:52
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My suggestion would be to assign a specific drive letter to the external. A letter such as x or y or z.
Then create a new task pointing to the external.

Is your backup a partition backukp or a files and folders backup?

this type error can arise if the target cannot be found and Windows may have assigned a different drive letter to the external if you use cameras or thumb drives, or printers, etc and this is why I am suggesting a specific drive letter be assigned at the end of the letter chain.

jeu 02/12/2010 - 13:41
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Grover, thanks for the reply. The backup error occur in both modes. When doing an image backup and when doing a file and folder backup. The curious thing is that it works between 3-4 times without any problems, then it fails.

Will do you advise and re-check it...

dim 05/12/2010 - 10:02
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Hello Andyman and GroverH!

Thank you for finding time to report about the issue on Forum. I understand your concern, and will try to help.

GroverH, thank you for your assistance!

Andyman, according to the information provided the issue occurs due to the fault connection to the target drive. I'd advise you to replug the external HDD to another port or - just in order to localize the issue - create a test backup to another location.

In case the issue remains after replugging the drive or during the creation of a backup to another location, please send me via PM Acronis Info from the machine in question. I will check the logs to see what's causing the problem.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

jeu 09/12/2010 - 16:04
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The issue remains even with another location (NAS drive). It always went fine for 3-4 backups. Then the next following backup totally fails on both locations. I will send you a log.

ven 10/12/2010 - 08:46
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Putting the HDD to a different drive letter like X solved the first problem. But another problem persist:

When perfoming the Backup-mode "Backup Application-Settings" I get the error "Variable does not exist":

event code="8" id="3" level="4" message="Variable nicht gefunden. (0x550008)
VarName = "VISTA_VIRTUAL"
Tag = 0x945E498875687EBB" module="85" time="1294601253"

mer 12/01/2011 - 14:41