Backup fails but succeds

Hello Joseph!

Thank you for finding time to open the thread regarding this issue. I'll be glad to help.

This usually happens when there are some traces of deleted tasks left in the registry. It doesn't affect product's functionality, but may be rather annoying.

In order to resolve the issue, please, do the following: 

1. Run Acronis Scheduler Manager and issue the following command
   task zap
   This will clear all tasks traces from the machine
2. Download Scheduler Update and run it. It will update all necessary components
3. Reboot the machine
4. Recreate the tasks

This should solve the issue.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Dear Yana,

Thank you for your help.

After going through steps 1 - 3. the scheduled tasks were there again, and I did not have to recreate them. I hope that this does not cause a problem.

Tonight Acronis will run a backup, and that should be the acid test.

I have some further questions:

Where are the steps you outlined documented? I could not find them.

Is there a way of getting rid of archive locations from past backups, from previous installation?

How large should Secure Zone be?

Thank you for your help.

Joe Balazs

Dear Yana,

Thank you for your help.

After going through steps 1 - 3. the scheduled tasks were there again, and I did not have to recreate them. I hope that this does not cause a problem.

Tonight Acronis will run a backup, and that should be the acid test.

I have some further questions:

Where are the steps you outlined documented? I could not find them.

Is there a way of getting rid of archive locations from past backups, from previous installation?

How large should Secure Zone be?

Thank you for your help.

Joe Balazs