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Backup Mapped Drives

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Hello,

I use a Drobo FS that I then set up as a series of different mapped drive letters. I have install True Image on a computer that lists all of those mapped drives, but they do not show up in the True Image interface under Source. How do I back up these drives?

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When using ATI with a network drive, use a UNC path to your NAS device for a backup destination, not a typical friendly "mapped" drive. e.g.
\\192.168.2.25\My Backups\

It should also be possible to use a UNC path that includes server name rather than IP, such as
\\server1\My Backups\

ATI will not automatically detect a NAS drive. Once you start typing the destination path (click "Browse", type in the "File name" field), you will be prompted for a username and password. You must use enter the username and password that has permissions to access the NAS share you are saving to.

Many users have issues with NAS, not because of True Image but because the router gets overloaded with data throughput and cannot keep a consistent enough connection with the NAS for True Image to image or restore. Certain models of router and known to suffer from this issue.

A user shared this:

From the "Destination drop down list in the backup dialog box" choose "Browse ..."
In the "Browse for Destination" dialog, enter the UNC path for your drive in the "File name:" input field.
If the "Authentication Settings" dialog does not pop up, click the blue arrow button to the right of the "File name:" input field so it does pop up,
Enter the login info for your share