Backup of volume on ssd is not possible

good luck with that from this company. i have w764prof and have 2 ocz ssd, one being an sata2, the other a sata3. i too have build 6131 and i can backup fine from either. file/folder restore under windows works fine too, BUT the damn boot cd dont work for shit. i am trying to get them to fix it and put out a new build with the correct drivers like windows has, but i cannot get ahole of anyone. (yes, a-holes!). product dont work as far as i am concerned. i had to reinstall w7 from scratch because of this company and i back up every few days. i have used the software before to restore systems to reg hdds and the 2010 boot cd restores to a sata2 ssd. so i cant really help you but wanted to let u know. it really should backup fine.

==> I-node corrupted

part of the underlying file structure. run a boot-time chkdsk /r on the offending volume to see if it clears.

chkdsk /r did not found anything.
Now I try to reinstall ATIH, maybe something change.

You guys know about the Hot Fix for this program? I don't know what it does, but maybe it would help.

Thx! I will try the latest version 6154 (release 27.12.2011)

The hot fix is to correct a serial number issue--not mechanical problems.

The results from
CHKDSK C: /R
will be found in the Events section under applications.

Why not try booting from the user created TI Bootable medial Recovery CD and perform a disk option backup. Checkmark the disk as to what is to be backed up so your backup will include all partitions including those without drive letters.

I will try this (Recovery CD)!
But... chkdsk was without negative result and the volume has a drive letter in windows explorer(C:), but is not shown in ATIH (volume selection), thats the main problem.
Thank you!

Volume/Disk (SSD) is not shown in the Recovery Boot CD, only the SATA disk.
I´ve updated the firmware of the disk but the result is the same.
Disk: 64GB Crucial 2.5" RealSSD C300 Part #:CTFDDAC064MAG-1G1

Just curious. check if your TI version has an option on the Tools & utilities menu named
"View current state of your disks."
On the 2012 version, this is listed in extreme lower right of the Tools & Utilities Menu

Curious if your disk shows under inside Acronis using this method.

Thank you for this hint!
It is very interesting, ATIH show this volume as an ext3 filesystem, but the windows storage management shows me NTFS, as is.

Best regards
Stephan

Hello Stephan, and Grover,

Thank you for your comments.

Grover, thank you very much for help.

Stephan, I've checked our internal resources, there are no known issues that would match your description. Could you please gather additional diagnostic information for us? 

1. Acronis Info
2. Acronis Disk Report

This data might shed the light onto the situation.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Hello Yana,

sorry for the long delays, but I´m mostly on business trips.
I´ve let run the Acronis Info tool, but it collects to much information which
I won´t share public :)
Therefore I extracted the mainly interesting file disk_report.txt.

It shows
Num  NT    L9NO  Size FSsize Free FS     Type            Label       ABCHSV
---- ----- ---- ----- ----- ----- ------ --------------- ----------- ------
1-   d(0) MBR    60G    1K ATA   0-0-0    C300-CTFDDAC064MAG       
           ----   60G   60G   25G Ext3   83 Linux native ssd........ -----v

But as far as I can see is the partition ID is correctly set to 07

1B0  65 6D 00 00 00 63 7B 9A 13 B5 58 F4 00 00 80 20  em...c{š.µXô..€
1C0  21 00 07 FE FF FF 00 08 00 00 00 F8 73 07 00 00  !..þÿÿ.....øs... -0 -0

and not ID 83 for Linux.

Best regards

Stephan

Additional the screenshot from Acronis Disk Editor:

I have the same problem using the boot cd and being unable to recover.

Have 3 SSD's, 2 on SATA-2 and one on SATA-3. On the SSD's I have a number of NTFS and EXT4 partitions.