Backups always fail

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I upgraded from True Image Home 2013 a couple of months ago to True Image 2015. Ever since then all my backups indicate fail. There is never an explanation of why the backup failed and as far as I can tell the backup files were created on the backup destination drive. I am about ready to go back to the old version which is much more user friendly. I am running ATI 2015 build 6613 on Windows 7 Pro.

Any suggestions or help would be appreciated.

mar 18/08/2015 - 16:18
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I am having the same problem on the same build 6613 with windows 7 Home when I do an entire pc with validation I get a fail but when I do just a disk backup with validation it passes.

mar 18/08/2015 - 19:56
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Michael,
I would download the cleanup utility (my signature link 4 below) and then re-install.
Read the instructions on the utility as there is some registry edits needed.

George,

I would check both all partitions for disk errors. This could run several hours. what you are descripting is not normal.

mer 19/08/2015 - 02:13
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GroverH,

Thanks for the info, I did as you suggested and used the cleanup and re-installed TI 2015 and now it seems
to be working normally. Much appreciated. Maybe I missed it but it would be nice if Acronis had more instructions
on upgrades to avoid issues like I had.

Michael

ven 21/08/2015 - 15:35