Aller au contenu principal

backups incomplete

Thread needs solution

Acronis 2014, not the latest version - OS is Win 7 Pro sp2 - computer has 650 GB free on C drive - backing up to a Western Digital USB drive with 582 GB free space - doing an incremental backup of the Windows/Users/[name] folder which is 216 GB.

The important part of this backup is my folders of still photographic images and folders of videos. Acronis does not back up any of these which are later than 2012, even though there's plenty of room on the backup USB HD for all the folders. I don't see any way to edit the backup criteria, which is another problem. After this incomplete backup, there's still 582 GB of free space on the backup drive.

Tried to look up previous forum experience with this, but was repeatedly timed out when I typed in search criteria.

0 Users found this helpful

Hello Bill,

thank you for your posting!

Please create a new separate backup task for some of your files which were created before 2012,  make sure that exclusions tab doesn't have any active criteria and check if everything works as expected.

Let me know if you need any additional assistance.