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Blue screen of death when inserting thumb drive

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Hello,

I am getting a blue screen of death when inserting thumb drive.

Using ATI 2009 version 9.976  on Vista 64 bit sp2

Faulting driver appears to be tdrpm228.sys

BCCode:    3b
BCP1:    00000000C0000005
BCP2:    FFFFF800022DF1BF
BCP3:    FFFFFA6015378740
BCP4:    0000000000000000
OS Version:    6_0_6002
Service Pack:    2_0
Product:    768_1
Server information:    abf3aa5f-d392-4830-9d6b-359e341f3191

attached is the dump file.

Is a fix available ??

Thanks

Greg Wilson

Fichier attaché Taille
Mini092409-02.dmp 267.85 Ko
0 Users found this helpful

Hello GWilson,

Thank you for using Acronis Products

Please download free trial version of Acronis True Image Home 2010 and check if the issue persists. As workaround I have sent you previous build of Acronis True Image Home 2009 via PM. The issue should not reproduce again.

Hello, Is there a fix yet for acronis true image 2009 yet ? why should I have to purchase a new version to fix the version I already paid for ?

Greg Wilson