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Browse for backup - folder is not displaying backup files

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Using the "Browse for backup" feature in 2012 - when I browse to my backup folders they are showing as empty.

It is a NAS drive, no files display in any folders - .tib and .zip

Clearly the files are there!

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Are you using a Synology or Q-NAP NAS?

How are you accessing the NAS, via mapped drive letter , IP or UNC?

No, WD World

The attached images show how I am accessing the folders (the images appear to be missing from my original post?)

In case you ask I have specified credentials and they verify with Acronis test connection.

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80056-97747.jpg 88.37 Ko
80056-97750.jpg 247.35 Ko