Can not create Home 2011 File backup task

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After browsing to a destination and selecting a folder on my attached USB drive and giving the backup a name I was returned to the Configure screen. After a slight pause the screen goes gray (see screen shot in attached Word document) and TIH2011 closes.

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trueimage.doc 150 Ko
lun 30/08/2010 - 14:01
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Seeing same behavior here, Windows 7-64.

I can create a Disk/partition backup event without problem.

Attempting to configure a file backup event the application crashes to the desktop as soon as I try to change the location for the backup store. From the Event Log:

Faulting application name: TrueImage.exe, version: 14.0.0.5105, time stamp: 0x4c6f63e1
Faulting module name: QtGui4.dll, version: 4.6.3.0, time stamp: 0x4c0e62ed
Exception code: 0xc0000005
Fault offset: 0x000fa11d
Faulting process id: 0x133c
Faulting application start time: 0x01cb4f5c76b80301
Faulting application path: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Faulting module path: C:\Program Files (x86)\Acronis\TrueImageHome\QtGui4.dll
Report Id: cdd39db0-bb4f-11df-8b22-001fd081437f

mer 08/09/2010 - 14:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Bob and Ronal,

Thank you very much for posting. I will definitely help you with this.

It appears that the program is crashing, although there is very little information to be able to answer why. This issue needs to be investigated. I would really appreciate if you can contact our Support team with these logs, so that we can resolve this problem:

1. AcronisInfo.

2. Dr. Watson Crash Dumps.

Please let me know if you have additional questions.

Thank you.

mer 22/09/2010 - 16:40
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