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Can not restore my system

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I had everything prepared for restoring, or so I thought. But my system needed to be restored to factory for the purposes of protecting my personal data when sending it off to be fixed. The sending it out to be fixed part comes next week, and I just wanted to go through a trial run of back to factory to restoring my system (been a while since I've had to restore). Well, the problem with my system (sending it in for service) is my DVD drive totally quitting on my. I thought I would be able to restore it by reinstalling windows (the factory step), then just installing fresh ATI 2014, but I can't seem to get it accomplished. I'm assuming it might have something to do with my limited knowledge of windows 8, not sure. Is there any other way to get my system restored back to original prior to me going back to factory without a dvd drive? I'm desperate here guys, I need to get my bills paid online...etc. on the first and all my passwords...etc are on my backed up ATI file on another drive.

Please help needed desperately here.

Thanks

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you can try creating a TrueImage bootable flash drive for restoring your system.

Insert a flash drive (data will be lost) and start your Create bootable wizard from the tools menu.

http://www.acronis.com/en-us/support/documentation/ATI2015/index.html#2…

When booting from the flash drive, you will need to change the boot order in the bios so it will boot from the USB connection.

edit:
What did your backup include which you restored? Did the backup include ALL partitions including the hidden non-lettered Recovery,
or did the backup just include Windows DRive C?

What did you restore? Was it system drive C or did you also restore the Recovery partition?

My signature link 3, item 2 illustrates how to restore a disk option backup when the backup includes all partitions.
Link 3, item 3 shows how to restore Windows Drive C only.

When booted from the TI Recovery, do NOT use drive letters as identification as the Linux drive letters may differ.
Use volumne names and partition sizes, ect as the criterial as to which partition is the matching partition.

Thanks for the reply GroverH, I have tried that already (sorry I didn't list that as being done already), and when everything stopped, all I saw was a bunch of garbage on the very topside of the monitor from right to left. I've never had much success using that method. Can you possibly provide any other assistance?

Thanks again for your time.

What did your backup include which you restored? Did the backup include ALL partitions including the hidden non-lettered Recovery,
or did the backup just include Windows DRive C?

What did you restore? Was it system drive C or did you also restore the Recovery partition?

My signature link 3, item 2 illustrates how to restore a disk option backup when the backup includes all partitions.
Link 3, item 3 shows how to restore Windows Drive C only.

When booted from the TI Recovery, do NOT use drive letters as identification as the Linux drive letters may differ.
Use volumne names and partition sizes, ect as the criterial as to which partition is the matching partition.

----------------------------------------
Is the giberish letters resulting from booting via the flash drive?

Hello again.

I had to go back to factory, I probably to didn't put that correctly in my first post, sorry. What I meant though was exactly that, back to factory. So there was no restoring done through the ATI software at all. Hope I explained that a little better this time.

Thank you for your time.

I believe the gibberish has something to do with this machines bios to tell you the truth. I'm not familiar with it at all. As far as I can tell, I can either boot with UEFI or LEGACY, I think, UEFI for sure but not on the other (LEGACY). To tell you the truth I'm not very familiar with any BIOS's because I generally don't boot into bios at all.

Can you provide me with any information you have concerning the possibility of this being the problem?

Thanks for your time.

I need to modify this statement and say that instead of absolute gibberish, it's first I get a menu that I'm assuming that ATI created on the disk, then when I opt for option 1) which reads something like Acronis True Image, something like that, then it becomes gibberish after the fact.

Lonnie,
I don't have a Windows 8 or 8.1 and my Win 7 is not UEFI so I can assist you very little.
Visit your website for your computer. The users there can be more specific to your hardware.

Once you get it back from repairs, the first thing I would do is to use the Windows included backup and make a backup of the system, and also make a Windows Recovery CD of the repaired system. This can usually be found at Start/Control Panel/Backup. Backup can be stored on your external backup disk. Both are done when booted from Windows.

Aconis advertises they assist with recoveries. This is normally free when there is a problem or you may have to pay a "per incident" charge.

The repair may have changed your computer so you might want to consider restoring only the Windows partition C drive.
My signature link #3, item 3 inside that link illustrates restoring Windows C only. Be careful to select the correct partition for restore based on name and partitition sizes, etc. Do not use the drive letter for decision making as the drive letter displayed in the CD booted Linux may differ and not be lettered as C for its partition display.

You will need to get involved within what was the Bios before UEFI came along.

You will need to boot TI from the Recovery CD. In most systems, if your computer boots from UEFI, this "Bios" needs to have Legacy mode enabled in order for TI to boot correctly into the REcovery Mode of TrueImage.

Sometimes, within first seconds of booting, you can press the ESC key and choose the boot method.
In order to boot from a CD, the first boot device needs to be set to the CD.
In order to boot from a USB, the first boot device needs to be set to USB.

It sounds like you were at the Acronis boot menu where you could choose to boot into the TI Recovery mode (or again into Windows) and your correctly selecting TrueImage did not complete booting--perhaps due to not being in legacy mode.

Visit your manufacturer forum and do some research on how LEGACY mode is enabled on your brand computer.
It might help others to know the type and brand computer at issue here.

Thanks GroverH for all your help, I really appreciate it. I'm sure with your answer I'll be able to get it together and get my old system back once the confounded computer is fixed (just a simple dvd/cd drive replacement) and frankly I think it's taking too darn long. The information about UEFI/LEGACY modes is probably the most helpful. Again, very much appreciated.

Lonnie

EDIT: I'm happy to say that all is well now, and GroverH, your hint about LEGACY setting and another piece of information that I got on my systems manufactory site got me to the point of being able to restore using a 16GB USB flash drive that I set up through the TI software. I can't thank you enough.

Lonnie

That is really good news. Thank you for the update.