Aller au contenu principal

Can't create a backup from restored image

Thread needs solution

Win XP SP3; Acronis TI 11 Home

I have just successfully recovered my entire hard drive from the last saved image using TI run from my Backup Recovery CD..

After checking my most used programs (all working), and running CCleaner and Super AntiSpyware, I decided to create a new backup on my external HD using acronis.

Although all programs, etc. are running well, when trying to create the new backup image, Acronis displays an error message stating that an error was found in reading one of the sectors and therefore cannot create an image. It suggests checking for bad sectors.
I ran Disk Doctor from Norton Systemworks which checked and indicated that there were no bad sectors.

Re-ran Acronis Backup with the same results as before. Can't Back Up!
Since I never had this problem before with full backups every month, I wonder if somehow something in the "restored" image is causing the problem.

How can I get to run an up-to-date Backup?

0 Users found this helpful

If it were me, I would go ahead do the disk check again.
From a command prompt
CHKDSK C: /R
You will be asked to reboot
this could run several hours.

You will find the results in the Events section, under Applications

If chkdsk doesn't uncover disk erros, then you can try running memtest overnight to see if there are any weak spots in memory -- this might ony show up when you use a program like ati the uses the farther reaches of memory.

Ran CHKDSK C: /R as suggested. It ran for about 1 hour, but it rebooted so I could not see any of the results.
I then loaded TI from the computer and attempted to create a backup of Disk 1 to my external drive.
After a few minutes an error message appeared:

E000101F4: Failed to read data from disk
Failed to read from sector 620,695 of Hard Disk
Ignore, Retry, Cancel

Retry had no effect, so I chose to "Ignore".
Backup continued but then after a short time, the same error message appeared, this time citing sector 8,162,583.
Again, I chose "Ignore".
The backup now continued until the end.
"Operation was successfully completed".

Running "Validate" indicated "Operation was successfully completed".

QUESTIONS:
Should I trust this backup?
If I restore from this backup, will the "errors" be copied as well?
Of what significance are these errors?
How reliable is the "Validate" which compared the "ignored" backup to the original and reported as "Successful"?
If I restore from this backup, will it be reliable?
Since my previous backup, which had been successfully restored, did not find any errors, where did these errors come from?

This is driving me nuts! I hesitate to trust Acronis since this problem seemed to appear out of thin air.
Any HELP would be appreciated.
Thank you.

In my opinion, this backup has no validity. It was successful because all the errors were ignored. If you restored this to a new disk, it would show the same errors and you would need to run chkdsk on the new disk in order to correct the undo the marking of good sectors as bad. The data restored to a new disk would also be suspect. You may be able to copy some files only but that would have to be tested. It may or may not mount using the mount procedure.

The results of the chkdsk is found within the Windows Events, under application. Look around for the information.

The bottom line may be to replace the disk. Do you have another disk that you could try?

It is not unusual for a disk check to need several passes. I would repeat the diskcheck
CHKDSK C: /R

You might also want to check the files on the target disk such as
CHKDSK x: /F
where x is the drive letter of the storage disk

We have seen ATI being thrown off by sectors that CHKDSK /R didn't see. If CHKDSK doesn't see anything, try your disk manufacturer's diagnostics tools also.

Thank you for the suggestions.
Tried them all but I still get the same error messages when trying to make a backup.
Although all programs on my Computer seem to be working properly and DSKCHK C: /R was run twice, TI still indicates that there is some sort of sector problem.
Checking the Seagate website indicates that my drive is up-to-date. Also, running Norton WinDoctor indicates no errors.
Since this error message was not displayed during any previous backups (I usually make full system backups every month - Last one was made only about a week ago), I can't imagine where this came from.
Unfortunately, I don't have another drive to try to backup from.

Did memtest show any errors?

WHOOPIE!!!!
Miracle of Miracles ...........
You can't imagine the great feeling when I finally saw the message:
"The Operation Was Successfully Completed"

Totally frustrated, I decided to take your most recent advice and re-run DSKCHK C: /R for the third or fourth time.
Somehow it seemed to find a bad sector which it apparently passed over in previous runs.
I just saved the price of a new hard drive. Life is good!

Thank you for all the time and effort you guys have offered. It is really appreciated.

Let me end with one more brief question:
I currently use Acronis TI 11 Home (Not 2011). Is there any good reason to move up to a more recent version; eg: 2012?

If using XP or XP Pro and 11 is working, 2012 may not be needed.

If running Win 7, v11 was not designed for Win 7.

Just curious. When you looked in the Events section for a listing of the disk check found, what was reported for the prior checks?

I could not locate the Events section so I never saw any results.
If you tell me where to find it, I'll be glad to check it for you.

I would not assume that all is well with the drive. Could be, but when hdirsk fail it's usually with one or a few bad sectors showing up then they show up with greater frequency. Keep a supply of backups including at least one that is from when the disk is known to be in good order, and consider getting a new hdisk.

You should have an entry in the Events listing for each run of the chkdsk program.

Right Click on your MyComputer desktop icon or start menu listing.
Click o n MANAGE.
Click on Event Viewer and browse as shown by the illustration below.

Finally found the Event Viewer. Thank you.

On 12/7/2011
3 Read failures. Replaced bad clusters in 2 files.
Later- Ran DiskCopy again
Replaced 1 bad cluster.

12/8/2011
Replaced 1 bad cluster (Same cluster it replaced yesterday)

Now Acronis backed up successfully.

I'm thinking: "New Hard Drive soon"

Give it a couple days and run the check again just to make sure it is still clean.

IF it keeps throwing up bad clusters, then you're drive will not improve but will continue to fail ever more rapidly into disrepair until it finally won't be usable at all -- meanwhile, it will be corrupting more and more files.

I've decided that it's not worth waiting for the drive to crash completely. There seems to be enough going on with the drive that I don't need any more aggravation since replacing it seems inevitable. I'll probably get another Seagate Barracuda drive. I was considering a 1 TB SATA 7200 rpm drive.

Although the drive comes with a setup disk, I understand that I can merely connect the new drive in place of the old one and run Acronis Restore from my last backup. If I understand correctly, this should format the drive, do any setup, and copy the operating system and all files in one shot. Therefore, there should be no need to use the setup CD that comes with the drive.

Any thoughts?

correct. do a full disk restore to get the partitions, mbr, and disk signature.

If your backup contains all the partitions that you see in Windows disk management (right click on My Computer > Manage > Storage > Disks Management) then your backup should be good to go.