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Can't Delete File Because Folder is Open In Com Surrogate

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I'm running True Image 2015, Build 6613 on a Windows 10 computer. When I try to delete old backup versions in Windows Explorer I get a message:
"Cannot complete operation because folder is open in COM Surrogate"...
I've tried some solutions from the forum like deleting DLL.HOST (It just comes back again.) and others. Does anyone know the solution to this problem yet?

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Have same problem

Reboot does not work tried that. Also tried moving external hard drive where files were stored to another computer and when I tried to delete the files got the same error message.  Then tried booting original computer in safe mode and still will not allow me to delete files.
This is how it started.   I had new Window 8.1 up and running. Did not have enough room on the external hard drive I had been using so decided to delete some old now useless file. In the backup and recovery I was able to quickly delete old backups from list. I figured that I could close Acronis and later just delete the backup files in the explore mode. Shocked to see error message "This action can't be completed because the folder is open in COM Surrogate". When I reopened Acronis and tried to browse for the files to add them back I could not see them. How can I unlock the files and delete them for the space? Thanks in advance for any help

What needs to be done is to some how get the now open but invisible file back in the backup list. I am using True Image 2014

 

If you keep your external drive for backups only and you want to remove a corrupted backup and have nothing else on the drive, just re-format it! Takes 10 seconds!

1) iobit Unlocker portable may help in Windows  

2) Safeboot should work in most cases.

3) Boot to WinPE of some kind and then you'll have full access to your other Windows drive and can manually delete any files/folders from your other drives

4) Have you tried shuttind down Acronis and all Acronis services in computer management / services - one of the serices (like tib mounter) may have the files locked in use

5) if the data on the other drive is not needed, format the other drive (diskpart "clean" may work best if windows doesn't let you format from within Explorer or from computer management because the disk is in use)

 

Glad to hear it.  Keep an eye on that disk - it could be sign that it is beginning to fail.  Disk Sentinel is a nice tool for monitoring disk health. The free version does a lot (although, I believe is only good for a trial period).  It may be worth  purchasing if you want to keep tabs on your dirve health and have automated notifications sent to you in the event of failures or detected errors. 

Alternatively, at least use some disk checking utilities from time to time - Western Digital Data Lifeguard is free, but has to be manually run from time to time.  Speccy (same developer as CCleaner) also gives good info about disk S.M.A.R.T. status but also needs to be run from time to time manually and will not notify of errors as they occur and/or are detected.