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Can't download update to 6514

Thread needs solution

When I try to download, I get a popup window that says:

Try True Image 2013 for Free
Enter your email below: we’ll send you a trial serial number valid
for 30 days.

I already own TIH 2013! I am logged into my account even. Whew.

I tried putting in an email addr but it wouldn't accept it and just kept returning to the dumb window.

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Joe,

Are you on the My Products and Downloads tab in your account?

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129772-107434.png 15.68 Ko

Yes, as noted, log into Acronis.com, then go to Get updates. If you can't find and what you want there. I means you probably failed to register your serial number. If you register and still can't find your product and download versions, come back.

Here is a duplication of the above answers except with illustations.

http://forum.acronis.com/forum/39528