Can't find volume 1 error
My computer failed. When I tried to restore I get error "cannot find volume 1" eventhough I was only doing full backups. Anyone have any ideas?
AMD Slacker,
Can you provide more specifics on how you are trying to restore?
What version of Windows?
Are you trying to restore from within Windows or from the Rescue Media?
Are your backups "full only" as from the previous post?
James
To obtain help in user forums, you need to write clearer, more informative posts. This article may help:
How to ask for help in on-line forums and news groups
http://www.webhostingbuzz.com/blog/2010/09/30/how-to-ask-for-help-in-on…
To obtain better customer satisfaction, Acronis needs to produce clearer, more informative error messages.
"Can't find version 1" is not necessarily great.
Seriously though, I am getting this error after having set up a daily incremental backup on Windows 7 Professional 64b using True Image 2013. The back up was working for months until this error started popping up. I tried deleting the backup entirely from Acronis and from the target backup disk and then setting it up again from scratch. It ran for a week and then came the message again.
I'm not sure what else to try, the message doesn't tell me much about the problem.
I have exactly the same problem. Using windows 7 Ultimate 64 bit and True Image 14. Backing up to a RAID drive. This is incremental back up. A new cycle started on 28th April and incremental.
I'm trying to validate and I get an error saying version 1 and 2 of my backup are missing but when I go to look on the disk all the tib files are there from the 28th onward.
I started this fresh cycle after having a corruption on my system disk and having to rebuild from scratch because True Image told me that both my RAID backups and my NAS weekly backups were missing volumes
Really unhappy
I have the same issue:
ATI 2012
WIN 7 / 64
System hard drive failed; replaced with new drive
Full restore images reside on second (healthy) internal hard drive
Trying to restore with ATI boot CD; boot succeeds
ATI highlights image(s), but when I select an image I get the message "ATI cannot dectect volume 1"
As noted by others, the indicated drive letter for the image is different from the saved path?
Harold,
When booted from the CD, you will need to use the Browse for backups and find and select the tib bacikup file.
The program will not find it on its own.
Once you find and select the actual filek, you can also validate if you wish.
I did try to browse and still had an issue. It turns out that the internal slave drive was not completely healthy! I had another just slightly older image on a USB drive that restored instantly. So this was not an Acronis issue. So, if you want to install a slave for Acronis backup, don't install one from an older, retired machine!
Thanks for your suggestion!
Can't tell you why it happens, I keep 2 full backups all the time. When I lost a couple of files when I went to recover them I received the "Can't find version 1" error on both of them. No love from the forum so I found a work around. BTW both of the backups completed with "Successful" message.
I'm running Win 10 Pro
Here is my work around. I went to the TIB file on the external hard disk (I suspect it works where ever the file is located). So I find the file and right click on it, from the menu select True Image, there are 2 choices Validate (will take a very long time) and Mount. I selected the Mount option, I was presented a pre-checked list of volumes that were contained in the backup, I unchecked all volumes except the one containing the data I needed. After a few minutes of waiting the volume I needed was mounted as an active disk where I could select and drag the files I needed onto my C drive. It was much quicker than a full validation and once I retrieved the files I needed I simply unmounted the backup and all was well.
It's not the most intutive way to retrieve files, but it worked for me.