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Can't Open ANY backup files

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I have ATI version 10.

Suddenly I can't open ANY backup file.

I get:

An error occured when opening archive:

Plug-in is not found. (Ox 1B0003)
token = "PlaceBrowser"
Tag = OxAC6EA1C1803F7BFC

What would this be caused by?

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Hello Linda,

Let me assist you.

Unfortunately, it is a known issue of Acronis True Image 10 Home and there's no way to fix it, since this version of the software is no longer developing. Please send me a Private Message if you want me to replace the software with the next version, that doesn't have this issue.

I am looking forward to hearing back from you at your earliest convenience.

Thank you.