Aller au contenu principal

Can't see backups

Thread needs solution

I thought i had made two full backups and they are shown as full backups but will not show as two backups when i add them to the list

I have included pictures, this is build 6696

Can someone sort this mess out please.

Fichier attaché Taille
full_two.jpg 72.29 Ko
only_one.jpg 73.06 Ko
win_explorer.jpg 71.78 Ko
available.jpg 63.4 Ko
full_one.jpg 72.52 Ko
0 Users found this helpful

It is likely that ATI has lost track of some backups. Your win_explorer screen shows differents naming schemes. In the current builds, it is easy for ATI to get confused if you edit a task "too much".
I always find it more reliable to have each backup to into a different directory, and have different names.

To clean up your situation do the following:
- if you want to keep your existing backups files, *copy* (not move) them with windows explorer to another directory for safekeeping,
- using tools, export your backup settings,
- uninstall ATI
- delete the remaing ATI scripts (if any) in c:\documents and settings\all users\application data\acronis\trueimagehome\scripts,
- reboot,
- reinstall ATI,
- using tools, import your backup settings.

In general, avoid editing a backup task for the time being. Better to delete the backup (not remove) and recreate a new one. Remember that deleting backups remove the TIB files as well. Copy those into another directory prior to deleting the backup.

Thanks for the reply

While i was waiting i completely un installed then re installed.

So far every thing appears to be working except "reading a raid drive which i have another thread"

I removed the backup archive accidentally through Acronis True Image Home 2010 . How can I undo the operation?
Thank you