Can't seem to browse or restore one of the differentials from Version Chain...
So my laptop died and I tried to get some files off my backups until I can get a new laptop. I can view the full but not the subsequent (diff?).
Since I have another laptop in the house running the same backup scheme, I tried on that one and can't open the diff. from August 11th even though it says it ran successfully on August 11th.
When I go to restore in the main program, it only lists July 31st as an option, when I ran the first full.
I try opening the diff directly using either mount or recover and i just get various errors like retry or failed to open in try and decide module (which makes no sense as I have a licensed copy).
I can provide more info but that's the crux of the issue, not sure if I'm missing something obvious or what. As mentioned, I can't open the diffs on two different laptops running the most up to date version of Home 2011.
Thanks.
I have two laptops running version chain backups. They each have one full and one (i assume diff) backup. I can't open the diff from either laptop, doubt they would both be corrupt.
I think once I right-clicked on one of the diffs and selected verify/validate and nothing ever happened.
I agree the chances they would be both corrupt are slim. If you cannot validate the differential though, your backup is probably compromised anyway. Maybe you moved things around, changed some settings, deleted some intermediary backups (all of which should be innocuous but actually create problems for ATI), or ATI simply lost track of things.
If you cannot validate from Windows, try from the CD. If you cannot validate from the CD, delete your backup tasks and create new ones. Don't tamper with any settings after creation: delete and create a new one. Don't delete intermediary backups: it should work, it doesn't.
I upgraded my 2010 to 2011 and setup the new backups on both systems on August 31st and never touched them again until one of my laptops died this weekend. I can delete the tasks for the working laptop and start over but that isn't going to work so well for the laptop that's died. Be kind of nice to have access to the diff. Guess I should have stuck with my 2010 version. Now I may just have to look at another vendor if these backups are not reliable.
The one thing that concerns me is the "(1)" in diff filenames, like windows forced a rename or something. But as mentioned, I setup the backup after I installed the software and never touched the backup settings or the files since then.
So it "should" work, but it doesn't. Disconcerting.
Adding a number between brackets to a TIB file indicates this is a new full. Adding a number alone indicates a new partial (differential or incremental).
Your case is very weird because the (1)1 combination wouldn't happen. The first partial after a full would be (1)2, not (1)1...
Did you upgrade to 2011 in the middle of these chains: the full with 2010 and the partial with 2011?
I upgraded to 2011. Blew away all my existing backups and started new ones. My old backups in 2010 I didn't use version chains... just fulls with incrementals which worked fine.
Thanks.
Allen
Did you rename the files manually, maybe?
Again, I never touched anything. I setup the backups and let them run. Never moved, renamed, changed any settings.