Clone to Seagatge Momentus XT HD

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I am using True Image Home 2010 in a Windows 7 Home 32bit on a Toshiba Laptop. I purchased a Seagate Momentus XT 500GB (a Hybrid Drive) for use as Drive C:. I tried to clone the existing Drive C: to this Momentus drive but the process failed. I, then, reformatted the Momentus drive. Subsequent tries were no more successful than the first.

I can read and write to the Momentus drive but the Clone process fails. This is the procedure I used to attempt the Cloning:

1. Clone Disk Wizard: Automatic
2. Source Disk 1: Four Partitions:
A. Toshiba System Volume - FS: NTFS Partion: 0x27 (Unknown) 1.792 GB
B. Main Internal (C:) - 216.0 GB NTFS
C. Acronis SZ - Fat32 15.07 GB
D. Unallocated - 2.492 MB
3. Destination Disk: Disk 6: Two Partitions:
A. Momentus XT-500 GB: 465.8 GB NTFS
B. Unallocated - 2.023 MB
4. Window showing expected results of Clone Process (New main Partition - 447.0 GB NTFS).
5. ERROR: The operation failed - Show Log.

ERROR: Failed to prepare operations. Erroe code: 9' A file system error has been found.' with extended code: 458,780 'Run list is corrupted.'
ERROR: Operation has completed with errors.

What am I doing wrong? Would updating to True Image 2011 solve this?

lun 22/11/2010 - 15:49
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Hello Ronald,

Welcome to our Forum, we're glad to greet you here! I understand your concern, and will be glad to help you.

Thank you for the information provided, it was very helpful! The main error here is: 
' A file system error has been found.'
This means there are errors in the file system on the drive itself.

In order to fix it, please, do the following: 

  1. Go to Start -> Run and type there
    cmd
    Hit Enter. This will get you to Windows Command Prompt
  2. In the Command Prompt issue the following: 
    chkdsk /f /r
  3. Reboot the machine

This command will run the check of the entire drive and file system, and fix the existing problems. This should solve the issue.

Should the problem remain, please gather Acronis Info, Acronis Report and contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

mar 23/11/2010 - 21:13
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Commentaires: 33

I have used ATI 2010 to do what you are describing -- I migrated my laptop from a regular laptop hard drive to a 500GB Momentus XT.

In my case I removed the old hard drive from the laptop, put the Momentus XT in its place, connected the old hard drive to the laptop using a USB-based external hard drive controller, and then used the Clone function of the bootable rescue media to clone the old drive to the Momentus XT. Worked like a charm.

If you don't have an external hard drive controller, you can make a backup of the old drive to an ordinary external hard drive or network location, replace the laptop hard drive with the Momentus XT, and then restore (called a Recovery in ATI). I would use the bootable rescue media for both the backup and recovery.

The drawback with the latter procedure is that it takes more time -- you transfer all the data twice (once for the backup, once for the recovery). If you can connect both drives at the same time and use Clone, you only do the transfer once.

mer 24/11/2010 - 06:37